Shipping Policy
Product delivery, service fee and delivery period
All orders will be delivered by express delivery (Express Delivery) with 2 shipping methods via CJ Logistics.
Delivery time (for ready-to-deliver products)
For products pre-order (Made-to-order products)
All orders will be delivered by express delivery (Express Delivery) with 2 shipping methods via CJ Logistics.
- Fixed delivery fee in baht
- free shipping promotion When purchasing products up to 3000 baht (net price after discount greater than or equal to 3000 baht)
Delivery time (for ready-to-deliver products)
- Delivery within the same day (Same day delivery) if you order and pay before 14:00 Monday - Friday in Bangkok and its vicinity.
- If you order and pay after 14:00 Monday - Friday, we will deliver within 1-2 business days only in Bangkok and its vicinity.
- Outside Bangkok and its vicinity The delivery time depends on the distance of the place of destination. After you make payment within 2-3 days, CJ company staff will contact you directly to arrange a parcel delivery time through the phone number that you provided when registering for website membership.
- Sunday and public holidays no delivery
For products pre-order (Made-to-order products)
- The period of production and import from foreign countries is 30-45 days since payment has been made.
- Sometimes there may be problems with shipping from abroad which can cause a delay of up to 30 days.
- After importing, it takes 2-3 working days to be delivered by Kerry Express.
- Pre-order products, the shop reserves the right not to accept, change or return the product in any case.
- Customers who are in a hurry and need products in a hurry are not advised to place a pre-order.
- The product may be delayed due to force majeure of the delivery flight. which the shop does not know in advance Because the shop has already made the payment, have to wait to receive the product only cannot be refunded
- Cancellation of an order can be made before the payment has arrived because the store has not yet made the order.
- Customers should make a careful decision before every purchase. In order not to cause problems, do not accept the above conditions.